Top 10 Companies in Chatbot Market- Company Overview, Recent Developments and SWOT Analysis 2030
The Global Chatbot Market is driven by rising digital transformation, increase in adoption of smartphones, and technological advancement. Use of smartphones has been increasing day by day which has given boost growth in target market growth. Technological advancement has given positive impact on target market growth. Incorporation of improved technical features in chatbot software like intervention engine, natural language processor, multichannel, and cloud based deployment application programming interface is expected for providing lucrative opportunities for market. Demand for audio speech-based chatbots and artificial intelligence is expected to increase in upcoming years. Various innovations in machine learning technologies and artificial intelligence are expected to increase features of chatbots. Technologies like APIs, IoT, and artificial intelligence are evolving rapidly. Chatbots are integrated with these technologies offer enhanced operations which will drive the market growth.
Here are the top 10 companies operating in Chatbot Market
Nuance Communications, Inc.is an American multinational computer software technology company which is headquartered in Burlington, Massachusetts, U.S. Nuance Communications, Inc. is a Microsoft company. Around 80% U.S. radiologists use Nuance. Nuance technology is helping organizations in all over the world which includes, about 10,000 healthcare organizations use Nuance worldwide, 80% U.S. radiologists use Nuance, 75% of Fortune has 100 partner with Nuance. Al-powered solutions by Nuance has evolved to advance effectiveness of organization, and foster success in work which will further give positive impact on world.
eGain Corporation is a software company with cloud-based which is headquartered in Sunnyvale, California. eGain Corporation chatbot provides front lien support which can help customer service satff to concentrate more on complex tasks. eGain Virtual Assistant helps in providing context aware escalation for agent assisted channels. eGain Corporation awarded virtual assistant software includes, machine learning capability, out of box avatars, reasoning engine, multilingual natural language processing, analytics for continuous improvement, knowledge base, and reasoning engine.
Creative Virtual Ltd., is a software developer company. Creative Virtual Ltd., is a private company. Creative Virtual Ltd., is a conversational Al leader which is recognized in industry from 2 decades. Creative Virtual has become a world leader in self-service solutions, knowledge management and customer & employee engagement. Creative Virtual chatbot and virtual agent technology has featured in CRMXchange’s Technology innovation showcase.
Google AI is a division of Google which is dedicated to Artificial Intelligence. Google AI projects includes, LaMDA which is a conversational neural language models, serve cloud-based tensor processing units for developing machine learning software, Syncamore is a new 54-qubit programmable quantum processor, portal to over 5500 research publications, Magenta which is a deep learning research explore role of machine learning in creative process as a tool, TPU (tensor processing units) research cloud provides free accessing to cluster cloud TPUs to researchers which are engaged in open-source machine learning research.
Global Chatbot Market is estimated to be US$ 3965.07 billion by 2030 with a CAGR of 28.17% during the forecast period
IBM Watson is a question-answering computer system which is capable of answering questions that are posed in natural language. IBM Watson Assistant use artificial intelligence which help in understanding customers in context for providing consistent, fast and accurate answers across any device, application, and channel.
Aivo, provides conversational AI powered suite which help in understanding natural conversations, connect to tech stack and deliver client the exact requirement which they look for. Aivo, helps in designing any type of conversational journey with complex or simple, understands each interaction of conversation, delivers instant solutions for queries, answering complex queries in real time with live agents by consolidating customer service channels in one single platform. Aivo, also provides automated conversational journey for industries like Healthcare, Education & Universities, Retail & Commerce, Telecom, FinTechs & Banking, and Utilities.
Acuvate is a researcher, designer, and developer of AI/ML apps and development of chatbot. Acuvate has delivered around 200+ AI powered chatbots. Acuvate has also proven expertise in setting Chatbots Center of Excellence (CoE). Acuvate provides automation and chatbot in enterprises for customer satisfaction, instant response and faster resolution by developing chatbot. Acuvate also offers EX Bot platform, Aggregator bot, Chatbot adoption & Analytics, Prebuilt bots for HR, Travel, IT and Finance and Employee support chatbot.
Botsify, is the largest chatbot platform. Botsify provides multi-lingual language powerful chatbot, helps in automating complex customer interactions in minutes, provides 100+ integrations for chatbot and provides customer support for free chatbot development, and custom plans.