Global Cloud Communication Platform Market Share
North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa comprise the regional segments of the global cloud communication platform market. Three major regions are seeing significant growth in the cloud communication platform market: North America, Western Europe, and Asia Pacific (excluding Japan) (APEJ). Solutions-wise, the UCaaS sector leads the IVR market in North America. Video conferencing is expected to slow down in this region while the IVR segment grows more quickly. Western Europe is progressively witnessing a rise in the use of WebRTC and VoIP.